Our platform is offered in three plans, Go Simple, Go Plus and Go Enterprise. As you scale up your organization is able to intensify your ways of giving. To understand how (on high level) how each of the platforms work please read the information below.
If you wish to learn what you need to provide as part of onboard experience please click here.
Social Media login.
If a donor or fundraiser prefers to sign up via social media, our platform easily allows them to do so. Any donor can signup from these social media accounts;
- Google Plus
Once selecting Sign In it will ask the donor to sign in via social media or email and password. Through there they can select which ever social platforms they like. After confirming their account, they are signed up on your platform in just one click.
Make Giving Happen designs each platform based on our clients' branding. This includes brand colour(s), fonts, logos and a custom domain.
To know what to provide after signing the subscription document please click here.
After receiving all design materials, we will begin to match the platform to your organization or business. Make Giving Happen will meet with your organization or business to discus your fundraising goals. We will then show you the design of your platform, once approved we can begin development.
Please note that development will not begin until all design materials are provided to Make Giving Happen.
We create a customized platform surrounded by your mission statement and fundraising goals. Once design assets are provided to Make Giving Happen, we will host a Giving Strategy session to discus what your goals are. In order to work with you to determine the needed categories for your platform.
Peer to Peer Fundraising.
Anyone from your staff or supporters can submit a campaign to you. The individual who is submitting the campaign would be the project owner. Should you require particular information from the submitter, we can customize the submission.
As a standard the submission will ask them to provide their full contact information and campaign information. Such as (but not limited to) fundraising goal, date, title, the who, what, where, how and why. With a campaign image or video attached, as well as which category the campaign fits.
Once submitted it does not go live right away. The administrator of the platform (the lead from your organization) will be notified that a campaign submission was done. Once the administrator approves the campaign, the campaign can be published right away or scheduled to be published at a future date.
Note: if you wish to disable this feature we can easily do that for you. Or if you wish to enable this feature at a future date. It is completely up to you.
Automatic email updates will happen when a submitter submits a campaign. And when project owner makes an update on the campaign. When a donor donates, and when a donor subscribes to a campaign.
Integration with Stripe.
The Go Simple platform is set up as a $1K set up cost and a 5% platform fee (no monthly charge). For this payment option it is only available with stripe. For more information on stripe please click here.
Any donor and/or fundraiser can create an account on your platform. Once their account is created they can choose to remain private or have their account public.
They can create an display name, draft a small bio, add their social media accounts, add an image, display the list of campaigns they have donated to and/or fundraised for.
This allows donors and fundraisers to create a community of giving, within your organization.
Connection to your website.
Should you choose we can link the platform to your website. So when a donor is searching through your website and selects donate they will be directed to your new giving platform. We do highly recommend this as it can increase the level of traffic to your new giving website. The same said for any donor that goes directly to your giving site. The footer of the platform is matched to the rest of your website (besides the Hosted By Make Giving Happen logo) on the footer of your platform.
This prevents the donor from clicking away from your website.
Tired Administration Levels.
Make Giving Happen can easily support multiple accesses and approval levels. Each level provides a different levels of functions. See below for the different roles and what their functions are.
- Subscribers: Supporters that subscribe to a campaign. They have no ability to post anything by default.
- Contributors: Part of your staff or members of your organization. They can create posts/pages but not publish (i.e marketing, for posting About Us).
- Authors: Part of your staff or members of your organization. Can create and publish posts/pages but have no access to others’ posts.
- Editors: Part of your staff or members of your organization who are writers and editors. They can edit others’ posts but have no access to admin functions like enabling/disabling plugins.
- Users: These tend to be your peer to peer supporters who wish to run their own projects on your platform. They will be able to edit their own projects. Note, any supporter that submits a campaign will automatically generate this admin access.
- No Role for This Site: This will remove any ability the user will have.
Direct Social Share.
Any audience can choose to share campaigns they are passionate about. They can copy the sharing URL, which is located under each campaign image. And paste it any where they like (social media, emails etc). After pasting the link it will create a widget that will display the campaign. Once others see the campaign they can click the link and be direct to the campaign itself.
They can also choose to click the embed code, copy the embed code and paste it on their own website. Which will display the campaign live and allow the website audience to click the embed code and be directed to the campaign.
Our platform allows you to display your Flickr account to each of your campaign. You can also choose to enable your (organizations or business) Instagram account to the whole platform. So that each campaign can display your organization's Instagram account.
Should you wish to have different Instagram accounts displayed on different campaigns please click here.
If you are a charity you can either choose to use our chartable receipt generator. Or we can connect it to yours (if you already have one in placed).
Our receipt generator will be designed to match your branding guidelines, and be given to you to approve. Once approved and implemented on the platform, any time a donor donates the receipt will be emailed to them.
If you have a generator that you use already, we can connect the platform to it. So as a donor donates the receipt generator will be created through your systems.
As a backup Make Giving Happen keeps a backlog of the donation list. We can connect to your CRM database, but we keep a backlog of the list should any problems arise.
Note only full admins have access to this information due to privacy laws. A project owner can only export giving statistics of their campaign. Which will provide none of the donors personal or contact information.
Not every donor is comfortable with online giving but may still want to target their giving. Or a foundation or organization may want to donate via check or cash. Our platform enables you to add manual donations and target them to particular campaigns. This allows your campaign to fully represent all levels of donations to one campaign.
All you need to do is add the manual donation on the backend of the platform.
Any organization or mega-donor can choose to match a campaign's efforts. Once the campaign ends they can write a check and match the campaign's current donations.
Once done you can follow the same process as the manual donation forum above.
For each campaign you can choose to enable donation ladders. Donation ladders are pre-set amounts of donation options (that you choose per campaign). These entice the donor to give more. Each donation ladder has a title, description and then an amount.
The description allows the donor to understand what that donation ladder provides. Does it buy a mosquito net? What does that ladder actually give?
This helps explain why that amount is important to give for the campaign.
Your platform is hosted by Make Giving Happen. Even though to the donor it appears to be the same website as your own. We host it for you, in order to be professional managed by us 24/7. This allows you not to involve your tech team. They are busy as is. We take care of the tech support on the platform. While you concentrate on generating donations.
Should any issues come up, all you have to do is select the submit a ticket at the top right of this website.
This support page is to help everyone engage better with potential donors. We have fundraising tips, platform functions walkthroughs and more! We do provide training to your team so they can get used to the platform. But should anyone need a refresh all they have to do is search this support page.
If they can't find an article that relates to their problem they can choose to submit a ticket. Our support staff will be able to assist them.
Payment Gateway Integration.
For the Go Plus plan we currently connect to Stripe, PayPal, Moneris, E-xact, Blackbaud, Artez and more! That way regardless of which payment gateway you use, we can ensure that your donations pass through easily.
We do not process your payments. We simply connect to your payment gateway account.
The platform can be personalized to another language of your choice. The only thing we need from you is what language it is. Once developed you will be able to paste all content (of the alternative language).
We will also provide you the designs of the alternative giving website in the other language should you wish to enable this feature.
Any fundraiser can choose to create a fundraising team and become a team leader. After which they can create team fundraising campaign(s). The team leader has to be selected in order for the feature to work. They are the ones who can create campaigns for the team. As well as edit the team fundraising profile.
The team profile will include a team photo, social media links, bio and then the list of team members (if their profiles are public). Under each team member there will be a small bio, their own display name, and their own social media accounts. The team profile will also display all team fundraising campaigns listed on their page.
Any fundraiser can choose to join an existing team.
They can also choose to join a campaign, and create a team campaign that is linked to it. This will only be enabled should you wish it be.
Note if a fundraiser joins a team, the team fundraising campaigns can also be listed under their own individual profile.
Milestone donations are great in particular for larger campaigns. Donors sometimes shy away from donating to large campaigns because they fear that their donation isn't enough. A milestone helps donors donate to less intimating campaign goal. Once the milestone campaign is reached the next milestone will be automatically updated. Or if the milestone reaches a certain date, the milestone will then be updated to the next one.
MGH Cascade Funding Tool.
Our MGH Cascade Funding Tool, allows donors not to just donate to a campaign. Also donate to an area of need such as department and category. Determine before launching - see customized categories above.
Or directly to your organization, which allows you to move donations as you see fit. This allows donors to donate to targeted campaigns (as they have desired). But allow you to generate donations where you can be more flexible using.